Which plan should I choose?
That depends on your specific needs, but as a rule of thumb, our free Community Plan is a great way to start your drawing adventure. Once you improve your skills, you might consider upgrading to Pro version - especially if you’re planning to collaborate with others often, or use Magma in your full-time job or paid project. If you’re working as a part of the team, you could also consider Studio Plan, which is hand down best choice for studio collaboration.
How many people can draw together on one canvas at the same time?
There's currently a limit of 30 people being able to join the same canvas simultaneously... which is more than enough to have a really great collab session!
Please keep in mind that once limit is reached and a new person tries to join, they will see a message that canvas is currently full and they will have to wait until someone else leaves before being able to join.
Is there any limit on how many drawings I can create?
Yes, there is a limit which depends on your current plan. You can find details in the pricing table above, or alternatively please refer to this article for more information.
Since my images are accessible via browser, will everyone be able to see them?
All the drawings that you create in our free Magma Community Edition are public, which means that they are accessible by everyone who has the right link. Every person who knows or somehow finds the address of your canvas will be able to join and view your latests work.
If you're on Pro or Studio plan, you can protect your drawing with a password, which will limit collaborators only to the people who know the password - so it’s a great choice for any artwork that shouldn’t be shared freely with the world.
How long will my artworks stay on your server?
Your artworks will be accessible in Magma until you decide to remove them yourself. That said, unused images will get archived if nobody opens or edits them for 30 subsequent days. Only users on Pro or Studio plan will be able to unarchive such images, and continue working on them. You can find more information about it in this this article.
Do you have a discount for schools or universities?
Yes. We have a dedicated program available for educational institutions. Please click here to contact us for more information.
Do you have a discount for non-profits?
No, but depending on the details of your project, you might be eligible to use a free Magma Community Edition. Please check the licensing information displayed in the app for details.
Can I use Magma for my stream / event / activity?
Yes, but please keep following in mind:
- You can use our free Magma Community Edition only if your steam / event / activity is non-commercial one
- We only ask you not to crop or cover the application window - and if you do, please make sure viewers are well-aware what software are you using
- For commercial streams / events / activities please contact us to learn about options
We feel Magma makes a great addition to a lot of communities and events looking for a way to connect in a new, meaningful way. We’re actively looking for partnership opportunities, so if you’re doing something cool, please let us know at [email protected] — we’d love to have a chat with you!
How can I collaborate with my collagues?
If you’re already drawing in Magma app and would like your friends to join, just copy current website link from your browser address bar and send it to your friends. Once they open it, they will immediately appear in the same canvas as you are — it’s that simple!
Will it work on my computer / operating system?
Short answer: yes, it will. Magma works in a browser - so as long as you have one, you should be good to go. Ideally you should use a modern, updated browser like Chrome, Firefox or latest Edge. For a list of supported browser and some troubleshooting information please check the in-app help section.
Does it work on Chromebook?
Yes, it does! Part of Magma mission is to give everyone in the world access to profesional painting toolset, regardless of where they live or what device are they using. We want to unite artist world and enable everyone to paint and create together.
How does the payment for the Pro version work? Is it a one-time fee or a subscription?
We offer both Pro and Studio version in a subscription model. If you decide to upgrade, we will collect your billing information and charge your credit card every month (or once a year, if you choose annual billing). Since Magma is available directly in your browser, you won’t ever have to upgrade — every time you visit the app, you will always be getting the latests app version with all the cool, new features.
How do I cancel my subscription?
You can cancel the subscription any time by going to Magma app, clicking your name in top-right corner and choosing “Manage subscription” option.